Plus, you can drag the volume to the medium or maximum to see if there’s any sound. Click the sound icon to toggle between mute and sound . Make sure that the audio icon at the bottom right on your desktop is not muted. Follow the steps below to check the settings for your sound. If the hardware is working properly, the sound issue can be caused by the incorrect settings in your laptop. If the sound is still not working, here’s the next thing to try… Fix 2: Check the audio settings in your Windows If the sound gets working again, it should be a problem of the headphone jack on your laptop, so you can clean the jacks with a cotton swab or soft brush Or it can be a problem of your headphone, replace with another headphone cord or try another new headphone to have the sound working through your headphone. If you’re connecting your headset to your laptop, and the audio is not working through your headphone, disconnect your headphone from your laptop. You can take a look at the speaker on your laptop and see there’s any cloth or dust on the speaker. It’s likely your speaker on your laptop just working, so the sound is not working. The hardware problem can cause the sound not working issue, so you can follow the instructions below to troubleshoot and identify your sound problem.
